I was recently introduced to the idea of a maturity matrix during impromptu call with my peer Julius Tarng.

Steps

  • Define SLA and metric definitions for processes

Writing Questions

  • What is it?
  • How can I apply it to my work?
  • Can I apply it to life?

Resources

https://www.isixsigma.com/methodology/business-process-management-bpm/process-maturity-model-can-help-give-business-edge/

posted on October 24th 2019
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